Privacy Policy
Effective Date: 2026-03-30Optimal ABA Services, LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or submit information through our forms.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:- Parent name
- Email address
- Phone number
- Child’s name
- Address
- Insurance information
- Any additional information you provide in your message
This information is collected when you fill out a contact form or communicate with us directly.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and requests
- Provide information about our services
- Schedule consultations and communicate next steps
- Verify insurance and determine service eligibility
- Improve our website and services
Text Messaging and Communications
By providing your phone number and opting in, you consent to receive messages related to your request, including appointment reminders, service updates, and follow-ups. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP.
If you opt in to receive marketing communications, you may also receive occasional updates about our services. You can opt out at any time.
How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is completely secure.
Sharing of Information
We do not sell or rent your personal information. We may share your information only as necessary to:- Provide our services
- Work with insurance providers
- Comply with legal obligations
Cookies and Website Data
Our website may use cookies or similar technologies to improve user experience and analyze website traffic. You can adjust your browser settings to refuse cookies if you prefer.
Your Rights
You have the right to request access to the personal information we hold about you, request corrections, or ask us to delete your information, subject to applicable laws.
Children’s Privacy
We collect information about children only as provided by parents or legal guardians for the purpose of delivering services. We do not knowingly collect information directly from children through our website.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:
Optimal ABA Services, LLC
Email: info@optimalabaservices.com
Phone: (407) 561-6542